# Ardent Solutions: full public context Last updated: 2026-08-28 Schema version: 2.0 ## Company identity Ardent Solutions designs and implements revenue recovery systems for residential HVAC contractors in the United States. Ardent is positioned around operational systems and measurable revenue workflows, not as an AI agency. Its primary market is United States Residential HVAC. ## Ideal customer profile Primary audience: Residential HVAC contractors operating in the United States. Relevant operator types: - Independent HVAC contractors - Multi-location HVAC operators - HVAC franchises - PE-backed HVAC platforms - High-volume HVAC call centers Operational problems Ardent addresses: - Missed inbound calls that receive no immediate response - New enquiries that wait too long for follow up - Unsold estimates without a structured follow up process - Eligible past customers and maintenance opportunities that are not revisited - Manual CRM updates and disconnected booking records ## Product structure Ardent has two separate systems. Complete Revenue OS is the bundle containing both. It is not a third unrelated system and the three cards are not Starter, Growth and Enterprise tiers. ### Revenue Capture System Revenue Capture responds to missed calls and new enquiries, collects approved service details, follows qualification rules, offers approved booking paths, updates the CRM, and notifies the team. Relationship: Standalone system. Purpose: Capture and progress new inbound HVAC opportunities while intent is still high. [Detailed Revenue Capture System page](https://solutions.ardentbrands.com/systems/revenue-capture) ### Customer Growth System Customer Growth revisits eligible unsold estimates, schedules maintenance follow up, requests reviews and referrals at approved moments, and runs seasonal win back campaigns. Relationship: Standalone system. Purpose: Recover eligible value from estimates and customer records already held by the contractor. [Detailed Customer Growth System page](https://solutions.ardentbrands.com/systems/customer-growth) ### Complete Revenue OS Complete Revenue OS combines both Ardent systems. It is not a third unrelated system and it is not a Starter, Growth or Enterprise tier. Relationship: Bundle containing Revenue Capture System and Customer Growth System. Purpose: Connect new enquiry capture and existing-customer growth through one operating layer. [Detailed Complete Revenue OS page](https://solutions.ardentbrands.com/systems/complete-revenue-os) ## Current public pricing Pricing effective date: 2026-08-28. Currency: USD. Ardent Solutions publishes exact base prices for Revenue Capture System, Customer Growth System and Complete Revenue OS. These offers are not outcome-priced tiers. The pricing model is fixed monthly subscription with included usage, published overage rates and custom pricing only for multi-location or high-volume deployments. - Revenue Capture System: $750 founding implementation fee, normally $1,500; $797 per month for the first 12 months, normally $1,097 per month. Includes up to 500 inbound opportunities per month. Additional usage is $125 per additional 250 inbound opportunities. - Customer Growth System: $375 founding implementation fee, normally $750; $397 per month for the first 12 months, normally $597 per month. Includes up to 500 activated contacts per month. Additional usage is $125 per additional 500 activated contacts. - Complete Revenue OS: $1,000 founding implementation fee, normally $2,000; $1,097 per month for the first 12 months, normally $1,497 per month. Includes up to 500 inbound opportunities plus 500 activated contacts per month. Additional usage is $125 per additional 250 inbound opportunities and $125 per additional 500 activated contacts. The 12 month guarantee applies to the base monthly subscription. Additional usage is billed separately. Activated contacts means contacts selected for outreach in a given month, not the total database size. Custom pricing is available for multi-location, franchise, PE-backed and high-volume HVAC operators. Pricing can be tailored around locations, monthly volume and integration requirements. Multi-location booking: https://cal.com/ardent-brands-lixbwp/multi-location-revenue-review. ## Founding cohort A limited intake of residential HVAC contractors working closely with Ardent during implementation and iteration. - 50 percent off implementation - Founding monthly pricing guaranteed for the first 12 months - Priority implementation and configuration - Direct access for support and iteration - Input into future development ## Revenue calculator Inputs: - Monthly calls - Average completed job value - Missed call rate - Selected recovery scenario Recovery scenarios are conservative at 10 percent, average at 15 percent and optimistic at 20 percent. - Revenue at risk: Monthly calls multiplied by missed call rate multiplied by average completed job value. - Estimated monthly recovered revenue: Revenue at risk multiplied by the selected recovery rate. - Annual impact: Estimated monthly recovered revenue multiplied by 12. Outputs are illustrative estimates based on visitor inputs, not guaranteed outcomes or claimed client results. ## Implementation 1. Review the contractor's call flow, follow up gaps and current tools 2. Map triggers, decision rules, approved messages and human handoff 3. Confirm CRM, phone, calendar and provider access 4. Configure and test normal, exception and failure paths 5. Deploy the approved system 6. Review outcomes and optimize approved workflows Most individual HVAC systems are described publicly as going live within approximately one week after required access is available. Complete Revenue OS can take two to three weeks depending on phone routing, CRM access, calendars, service areas and implementation complexity. ## Integrations Common environments discussed publicly: - ServiceTitan - Jobber - Housecall Pro - FieldEdge - HubSpot - Twilio - QuickBooks - Google Calendar - Slack - Cal.com Integration availability depends on the client's software subscription, enabled API permissions, administrator approval, provider requirements and the agreed implementation scope. Compatibility is confirmed before implementation. Ardent is designed to work with an existing CRM rather than require the contractor to replace it. ## Human control and operating boundaries - Human handoff remains available - Sensitive, unclear, urgent or restricted situations can be escalated - Service areas, business hours, dispatch fees, booking availability and emergency rules come from approved sources - Systems should not invent diagnoses, prices, appointments or operational promises - Credentials remain server-side and outside public browser code ## Frequently asked questions ### How long does it take to get set up? Most individual HVAC systems go live within approximately one week after required access is available. Complete Revenue OS can take two to three weeks depending on phone routing, CRM access, calendars, service areas and implementation complexity. ### Will this replace my CRM? No. Ardent is designed to connect to the CRM an HVAC contractor already uses and record approved outcomes there. ### What can Ardent connect to? Common HVAC environments may include ServiceTitan, Jobber, Housecall Pro, FieldEdge, HubSpot, Twilio, QuickBooks, Google Calendar, Slack and Cal.com. Access depends on plans, permissions, provider requirements and implementation scope. ### Can the team still take over? Yes. Human handoff remains available, and sensitive, unclear or operationally restricted situations can be escalated to a person. ### What happens after someone books? Where approved access is available, the booking can be recorded in the connected calendar and CRM and the team can be notified. ### Can it handle emergency calls and service area rules? It can apply client-approved emergency keywords, service areas, business hours, dispatch fees and escalation rules. It should not improvise an operational promise. ### Is every implementation identical? No. Revenue Capture and Customer Growth are the product foundations, while messages, rules, integrations and handoff behavior are configured around the contractor's approved operation. ### Are calculator results guaranteed? No. Calculator outputs are illustrative estimates based on visitor inputs and selected recovery scenarios. They are not guaranteed outcomes or claimed client results. ## Public resources - Website: https://solutions.ardentbrands.com/ - Pricing: https://solutions.ardentbrands.com/pricing - Revenue Capture: https://solutions.ardentbrands.com/systems/revenue-capture - Customer Growth: https://solutions.ardentbrands.com/systems/customer-growth - Complete Revenue OS: https://solutions.ardentbrands.com/systems/complete-revenue-os - Implementation: https://solutions.ardentbrands.com/implementation - Integrations: https://solutions.ardentbrands.com/integrations - FAQ: https://solutions.ardentbrands.com/faq - Insights: https://solutions.ardentbrands.com/insights - Contact: https://solutions.ardentbrands.com/contact - Booking: https://cal.com/ardent-brands-lixbwp/30min